Answers delivery, payment, warranty, return, invoice, and availability questions from approved rules.
Assistant SaaS
AI chatbot for ecommerce stores
Assistant SaaS helps shoppers move from question to decision. It answers from approved store policies, uses product data when connected, and hands sensitive cases to the team with context.
Who it is for
For ecommerce teams with large catalogs, variants, technical specs, or frequent pre-sale questions that affect conversion.
Shows product cards once a catalog feed or API is connected.
Captures contact details and the buying need when consultation is required.
Confirms cart, order, and payment actions only after the website confirms them.
Implementation
Organize the knowledge first, then connect the actions
- Website reviewWe map frequent questions, product paths, and sensitive actions.
- Approved answersWe prepare knowledge, rules, and handoff scenarios your team can maintain.
- Public widgetWe configure domains, languages, colors, notifications, and the first live test.
- Monthly reviewWe track missed answers, leads, handoffs, and the next improvements.
FAQ
Frequently asked questions
Can it recommend products?
Yes, when a product feed or API is connected and kept in sync with the store.
Can it complete checkout?
It can support checkout handoff through a protected flow with real confirmation from the store.
Next step
Want to see it mapped to your website?
Send your website, platform, and main goal. We will return a practical first-pilot plan.